Where do you ship?
We currently ship to the United States, the United Kingdom, Canada, and Australia. Please refer to our shipping policy for details.
How long does shipping take?
Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.
How much does shipping cost?
Free standard shipping is available to the United States, the United Kingdom, Canada, and Australia. Available shipping options are shown at checkout.
Can I track my order?
Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.
Can I return my items?
We have a 90-day return policy, which means you have 90 days after receiving your item to request a return.
Return eligibility, exceptions and refund details are set out in our refund policy. To start a return, contact support@waveluxe.store.
Can I change or cancel my order?
Need to change or cancel your order? Contact us as soon as possible at support@waveluxe.store with your name and order number. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it.
What payment methods can I use?
Please check the payment options available at checkout.
Still have a question?
Email us at support@waveluxe.store.